Yesterday, one of our new joinee has made the mistake of not saving her daily work.
The result, she lost all the contacts of the day work and she told me the same.
It triggered me an incident from 2015, where I started as a Fresher Inside Sales Representative.
I used to collect 80-100 contacts a day. One day, I forgot to save the work.
Suddenly power fluctuations and my total data is gone.
My manager scolded me on the floor and even doubted me whether I have done the work or not.
I remember I had a bad night that day because of my manager behaviour.
I just remembered the whole thing and smiled and said
“Don’t worry, It happens to every fresher at the beginning, it happened to me as well.
Make sure you click “CTRL + S” every 10 minutes while using excel”.
She felt assured and smiled and left the day happily.
Today she told me that she did more contacts than yesterday and saved the work.
Moral of the story: Never judge a person for their mistakes, judge a person on how they fix them.
Make sure that your employees enjoy every moment in your company because they are your first customers who trusted you with their time and money.